How do I reset the password for a Merchant Portal login?

To reset the password for a Merchant Portal account, do the following:
  1. Open Merchant Portal, and then click User Management.
  2. Locate the account that needs to be reset.
    Note: If your list of names is lengthy, press CTRL+F, or CMD+F, to find the name on the page.
  3. Click Reset Password.

An email is sent to the address on file or the account. Follow the instructions in the email.

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Contact our support team

We’re here for you 24/7 via chat, text, email or by requesting a call back.