If you’re located in the EU, please contact our dedicated Trustly EU Support team so they can assist you. You can also visit the Trustly EU Help Center to find answers to frequently asked questions.
Contact EU Support

How do I remove a user from Merchant Portal?

To remove a Merchant Portal User:

  1. Open Merchant Portal, and then click User Management.
  2. Locate the user that needs to be removed.
    Note: If your list of names is lengthy, press CTRL+F, or CMD+F, to find the name on the page.
  3. Click Remove.
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Contact our support team

We’re here for you 24/7 via chat, email or by requesting a call back.

Contact our support team

We’re here for you 24/7 via chat, email or by requesting a call back.