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What are the user roles in Merchant Portal?

Merchants have the ability to change the user role of their employees in the Merchant Portal. Different roles have different access. See the list below to explain the different roles.
  • Merchant Admin: Responsible for maintaining users, permissions, and all user's operations within the portal. May be called Merchant administrator user.
  • Merchant Full: Allowed to do basic operations within the portal. May be called Merchant operations user.
  • Merchant Approve Trxns: Allowed only to approve transactions.
  • Merchant Refund Trxns: Allowed only to refund transactions.
  • Merchant Cancel Trxns: Allowed only to cancel transactions.
  • Merchant Read Only: Allowed only to read basic data.
  • Merchant User Mgmt: Allowed to manage the merchant's users and their permissions

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We’re here for you 24/7 via chat, text, email or by requesting a call back.