If you’re located in the EU, please contact our dedicated Trustly EU Support team so they can assist you. You can also visit the Trustly EU Help Center to find answers to frequently asked questions.
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Where does the data seen on my Trustly Report come from?

As part of the checkout process, you agree to the Trustly Terms of Use which state we will communicate with your bank privately and securely to get the information required to process a transaction on your behalf. The data you see on your Trustly Report is the data exchanged during that process.

Contact our support team

We’re here for you 24/7 via chat, email or by requesting a call back.

Contact our support team

We’re here for you 24/7 via chat, email or by requesting a call back.