Citibank customers may have been impacted by an unplanned outage from 10 AM to Noon Eastern today. This outage may have impacted the ability to use Citibank accounts on any Open Banking platform, including Trustly. Citi has restored full functionality at this time.

What data do you collect about me?

When you use Trustly, we may collect data that you, your bank, or the Merchant has provided. You will see some of this information when you log into the Consumer Portal and view your Trustly Report.

To see the types of data we collect, please review our Privacy Policy.

Contact our support team

We’re here for you 24/7 via chat, text, email or by requesting a call back.

Contact our support team

We’re here for you 24/7 via chat, text, email or by requesting a call back.