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How can I help protect my account from fraud?

Trustly is committed to helping you have a secure transaction experience while using our payment platform. The tips below are provided to help deter account takeovers or compromised bank credentials.
  • Use a secure wi-fi network when making online transactions.
  • Use a strong password that contains a mix of unique letters (including both uppercase and lowercase), numbers and characters.
  • Update your passwords regularly.
  • Use a password manager program to help you manage passwords instead of writing them down.
  • Do not share your passwords with anyone.
  • Be wary of scams and phishing attempts that often occur via email or text messages that ask you to enter your login credentials or other personal data.
  • Protect your devices with passwords and PINs.
  • Be aware of your surroundings.
  • Dispose of old computers and phones securely.

Contact our support team

We’re here for you 24/7 via chat, text, email or by requesting a call back.

Contact our support team

We’re here for you 24/7 via chat, text, email or by requesting a call back.