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What are the merchant reconciliation reports?

There are two reconciliation reports available to merchants,
  • The Reconciliation Report, also referred to as the P11KREC Report, contains any transactions that were created during the reporting period.


Each P11KREC report shows transactions that we created the previous day.
Example: A report for Tuesday, August 23rd, will show all transactions that were created on Monday, August 22nd (12 AM - 11:59 PM UTC).


  • The RTP Reconciliation Report, also referred to as the P11KRTP Report, is available only to merchants using RTP functionality. This report is a separate reconciliation report that contains only RTP transactions created for the specific time period.

The report file names have a set format, which cannot be changed in the system.

Reconciliation Report:



Format: P11KREC-{Merchant ID}-{Start date time}-{End date time}-{Sequence}.csv
Example: P11KREC-9999999999-20220822080000-20220823080000-0001of0001.csv


RTP Reconciliation Report:



Format: P11KRTP-{Merchant ID}-{Start date time}-{End date time}-{Sequence}.csv
Example: P11KRTP-9999999999-20220822080000-20220823080000-0001of0001.csv


For details about the report content, see How do I Read the Reconciliation Report or How do I read the RTP Reconciliation Report.

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Contact our support team

We’re here for you 24/7 via chat, text, email or by requesting a call back.