cashless gaming

Direct payments to restore your faith in cashless

No apps. No account sign-ups. No player cards. Just simple cashless payments that get players into action faster. Guaranteed.

Give your players a better payment
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Forget everything you thought you knew about cashless gaming

The first edition of cashless didn’t work for players and operators because it just wasn’t easy to use and demanded a lot of work up front before players could ever get to a payment screen.

Players want less work and more play. That’s why we built the only cashless payment solution with a less-is-more framework. We think your players will agree:

  • Zero app downloads
  • Zero account sign-ups
  • Zero player cards
  • Zero barriers to first deposit
"Trustly is the leader in Online Banking Payments with a proven track record in online sports betting and we're proud to work with them to power our cashless solution on casino floors."
Jon Wolfe
President of Global Systems and Services, Light & Wonder.

Cashless in 3 Steps

Reduce the time from first transfer to play to 30 seconds!

Cashless First Edition
  1. Player downloads a casino app.
  2. Player creates a custodial account or wallet.
  3. Player verifies identity (including physical document verification) to authorize account creation.
  4. Player waits for the account to be approved and created before the deposit can occur.
  5. Player navigates to their account deposit page of the casino app.
  6. Player deposits payment into custodial wallet or account.
  7. Player transfers funds from their custodial wallet/account to credit meter and starts playing.
60 minutes to 1 day - time to play
Cashless Enabled by Trustly
  1. Player opens Trustly through a dynamic QR code.
  2. Player selects an amount and their bank and signs in with through online banking.
  3. Player approves transfer to credit meter and starts playing.
30 seconds - time to play

Frictionless Return Transfers

Complete return transfers in under 6 seconds!

Cashless First Edition - Return Deposit
  1. Player opens and signs into casino app.
  2. Player navigates to their account deposit page of the casino app.
  3. Player deposits payment into custodial wallet or account.
  4. Player transfers funds from their custodial wallet/account to credit meter.
Several minutes - time to play
Cashless Enabled by Trustly - Return Transfer
  1. Player opens Trustly through a QR code.
  2. Player selects amount and approves transfer to credit meter from bank account on file.
6 seconds - time to play

Why Now for Cashless Gaming?

Improve operational efficiency and cash flow

Eliminate the costs associated with handling cash using instant and safe bank transfers.

Reduce costs associated with handling cash
Free up previously dormant cash waiting to be dropped and counted
Graphic of piggy bank with arrows circling around it with sparkles
Graphic of a smartphone showing $100.000 added, a lightning bolt in the top right and poker chips on top left

Deliver the experience players expect

Players today demand seamless and quick experiences. Get them playing quicker with the ultimate cashless experience.

30-second initial cashless transfer experience
6 seconds for return transfer experience
Available funds guidance for higher approvals

Integrate easily through your CMS

Trustly is already partnered with the following leading systems:

Light & Wonder
IGT
Konami
Acres
CasinoTrac
Graphic of a phone with headphone icon and pay button, a list of banks, and bank account number

Why Trustly for Cashless Gaming?

Casino operators have settled for "cashless" solutions that create more friction, not less. Trustly removes these barriers completely, delivering what cashless gaming was always meant to be – immediate, intuitive, and effortless.

Our technology works with your existing infrastructure to create a truly seamless experience that players will prefer over both cash and traditional digital wallets.

Frictionless by design

Remove friction and barriers to play.

  • No apps, no account sign-ups, no player cards.
  • Integrated identity verification
  • Fewer interruptions with stay-in-your-seat-payments
  • Guaranteed payments ensure funds are accessible immediately

Dependability when you need it

Like casinos, Trustly works 24/7/365.
Ensure reliable, timely, and secure deposits for your players.

  • 99.99% uptime
  • 8,000+ US connected banks
  • Round the clock support through chat, phone, or email
  • Proprietary risk engine designed to maximize approvals while minimizing risk

Unmatched payments expertise

No one knows payments better than Trustly. Our expertise lies in the secure, seamless movement of money – it's our core business, not a side feature.

  • 15+ years of Pay by Bank experience
  • $500B+ TPV processed since inception
  • 650+ million consumer reach
  • All the requirements you expect from financial services (payments, risk, fraud, compliance, AML, identity verifcation)

Get started with Trustly 

Contact our payment experts to learn more about what you can build using our Open Banking platform.

Relevant pages and resources

Pay by Bank
Open Banking
Pay by Bank: The Secret Behind Merchant Loyalty and CLV
Gaming
Pay by Bank
The Hidden Costs of Payment Steering in Gaming
Pay by Bank
Product & Engineering
Risk
Secure Open Banking Payments: How Trustly uses Machine Learning to prevent fraud