If you’re located in the EU, please contact our dedicated Trustly EU Support team so they can assist you. You can also visit the Trustly EU Help Center to find answers to frequently asked questions.
Contact EU Support

What account types can I use with the Trustly product?

Personal checking, savings, and small-to-medium business accounts are eligible for use with the Trustly product. 

Please note the following additional requirements:
  • The account must be accessible through the bank's online banking portal with username and password credentials.
  • Your account must be eligible for bank transfers.
  • Your account must have a positive balance, including pending transactions.
  • The currency of your bank account must be in the local currency.

Related articles

Contact our support team

We’re here for you 24/7 via chat, email or by requesting a call back.

Contact our support team

We’re here for you 24/7 via chat, email or by requesting a call back.