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​​​​​​​Why do I have to verify my identity with a Merchant Access ID when I contact support?

For the security of our customers and the data we house, when contacting support for help, you will be asked to provide your Access ID number from Merchant Portal.

To speed up the process, you can include that in your initial request.

Contact our support team

We’re here for you 24/7 via chat, text, email or by requesting a call back.

Contact our support team

We’re here for you 24/7 via chat, text, email or by requesting a call back.