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Why is Trustly charging me fees?

Trustly charges a fee when we are unable to collect a payment. Though you may see the money in your betting wallet immediately, it takes 3-5 business days to withdraw from your bank account. To avoid incurring a non-sufficient fund (NSF) fee, make sure you have enough money in your bank account until you see the transaction on your bank statement. 

Contact our support team

We’re here for you 24/7 via chat, text, email or by requesting a call back.

Contact our support team

We’re here for you 24/7 via chat, text, email or by requesting a call back.