How do I increase the retry deposit amount presented to me?

The suggested deposit amount is calculated in real-time and is based on a dynamic balance validation risk engine. Each time you attempt a transaction, this engine reviews a variety of factors to determine how to proceed with the transaction. Options include: uninterrupted processing, a suggested deposit amount, or a declined transaction.

Factors you can control that may affect the decisioning include:
  • Available Bank Balance
  • Pending Bank Items
  • Insufficient Funds History
  • Prior Transaction History

To increase the amounts you're able to send using Trustly's services, maintain a balance amount sufficient to cover all outstanding transactions, including the amounts you're attempting, and keep both your bank and merchant accounts in good standing.
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