Citibank customers may have been impacted by an unplanned outage from 10 AM to Noon Eastern today. This outage may have impacted the ability to use Citibank accounts on any Open Banking platform, including Trustly. Citi has restored full functionality at this time.

Is this communication from InDebted legitimate?

Yes, InDebted is a company Trustly uses to resolve outstanding debts. If you have received a communication from InDebted on our behalf, there was likely a transaction that didn’t clear your bank properly. To resolve the debt, please reach out to InDebted per the communication you received, or use the information below.

US Consumers
Consumer Relations Email: customersupport-us@indebted.co
Consumer Relations Hotline: 888-306-3160
https://www.indebted.co/en-US/contact

Canada Consumers
Consumer Relations Email: customersupport-ca@indebted.co
Consumer Relations Hotline: 844-233-7240
ttps://www.indebted.co/en-CA/contact

Contact our support team

We’re here for you 24/7 via chat, text, email or by requesting a call back.

Contact our support team

We’re here for you 24/7 via chat, text, email or by requesting a call back.