If you’re located in the EU, please contact our dedicated Trustly EU Support team so they can assist you. You can also visit the Trustly EU Help Center to find answers to frequently asked questions.
Contact EU Support

Can I cancel my withdrawal? Can you do it for me?

Unfortunately, once the withdrawal process has begun, there is no option to cancel it.

For information on automatic withdrawals, follow up with the merchant for options on future transactions.

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Contact our support team

We’re here for you 24/7 via chat, email or by requesting a call back.

Contact our support team

We’re here for you 24/7 via chat, email or by requesting a call back.