Trustly Logo

Business

Personal

Business

Personal

Products
Open Banking Payments
Trustly Pay
Trustly Payouts
Open Banking Data
Trustly Connect
Trustly ID
Trustly Insights
Solutions
Industries We Serve
Financial Services
Gaming
Retail
Subscription & Bill Pay
Partners
Use cases
Consumer Onboarding
Payment Initiation
Risk Management
Resources
Learn
What is Open Banking?
Blog
eBooks, Reports & More
Customer Stories
Savings & Growth Calculator
Company
About us
Why Trustly
Careers
Events
Press
Developers
Get Started
Data integration guide
Payments integration guide
Help
Business Help Center
Personal Help Center
Log in
Contact Sales
Log in
Contact Sales

Business

Personal

Products
Open Banking Payments
Trustly Pay
Trustly Payouts
Open Banking Data
Trustly Connect
Trustly ID
Trustly Insights
Solutions
Industries We Serve
Financial Services
Gaming
Retail
Subscription & Bill Pay
Partners
Use cases
Consumer Onboarding
Payment Initiation
Risk Management
Resources
Learn
What is Open Banking?
Blog
eBooks, Reports & More
Customer Stories
Savings & Growth Calculator
Company
About us
Why Trustly
Careers
Events
Press
Developers
Get Started
Data integration guide
Payments integration guide
Help
Business Help Center
Personal Help Center
Log in
Contact Sales
Log in
Contact Sales

ACH Authorization

By using Trustly’s products and services, you agree to grant Trustly and its Merchants’, as defined in Trustly’s Privacy Policy, the right to debit your bank account.   This debit would include any fees owed or other amounts due to the Merchant, Trustly and any Trustly affiliates. This  authorization applies to any bank account that you link to Trustly’s products and services. You acknowledge that your authorization is in compliance with any applicable bank debit rules and that your bank account has sufficient funds to allow for a debit.  If a debit is returned to Trustly due to insufficient funds, it is your responsibility to fund your bank account so that we can re-process the debit.

You also agree to the following:

I authorize Trustly, our affiliates and Trustly Merchants to:

- Debit my bank account for the amount of each payment from me that I initiate and confirm on a Trustly and/or Trustly Merchant site or app, or that Trustly, our affiliates or Trustly Merchant initiates pursuant to the Trustly terms of service or this authorization, including recurring amounts in ranges you agree to with Trustly or the Merchant;

- Credit my bank account identified above for the amount of each refund or disbursement to me that I initiate and confirm on the Trustly and/or Trustly Merchant site or app, or that Trustly and/or Trustly Merchant  initiates pursuant to the Trustly terms of service or this authorization;

- Correct any errors, if necessary; and to

- Inquire about and receive the status of each payment I have authorized pursuant to this authorization, which status may be deemed “credit information” about me

I agree that:

- For each payment from me, the amount will be debited from my bank account within 1-2 banking days of Trustly and/or the Trustly Merchant sending the request for processing. If the payment returns unpaid, it may be represented to my bank up to 2 times. I authorize  Trustly and/or Trustly Merchant and/or its service providers to collect the debt and my State's return item fee as set forth below, and any applicable costs, by debiting my bank account electronically.

- For each payment to me, the amount will be credited to my bank account within 1-2 banking days of Trustly and/or Trustly Merchant sending the request for processing.

- This authorization will remain in full force and effect until I let Trustly customer service know that I wish to revoke it, by emailing its service providers at ach.auth@trustly.com. I understand that Trustly and Trustly Merchants require five (5) bank days’ notice to cancel an authorization.

- I understand that Trustly Merchants have expressly authorized their service providers to act as its agents to receive and process payments from or to me on its behalf.

- Some banks may charge a fee to pay from a savings account.

States' return item fees: https://www.trustly.com/us/states-return-fees


**PLEASE PRINT A COPY OF THIS AUTHORIZATION FOR YOUR RECORDS.**
**ALTERNATIVELY, SEND AN EMAIL TO ACH.AUTH@TRUSTLY.COM TO LEARN HOW YOU CAN OBTAIN A COPY.**

Personal
Home
Help
Log in
Products
Trustly Pay
Trustly Payouts
Trustly Connect
Trustly ID
Trustly Insights
Solutions
Financial Services
Gaming
Retail
Subscription & Bill Pay
Partners
Consumer Onboarding
Payment Initiation
Risk Management
Resources
What is Open Banking?
Blog
eBooks, Reports & More
Merchant Portal
Business Help
Developers
Get Started
Data Integrations
Payments Integrations
Company
About Trustly
Why Trustly
Careers
Events
Press
Sustainability
Trustly Logo
© 2025 Trustly, Inc. All rights reserved
|
NMLS #2463855
Privacy Policy
Terms Of Use
Cookies Policy
English
BrazilCanada (English)Canada (French)EuropePortugalUS
Global
English (United States)
US English
Français (CA)
English (CA)
Português (BR)
Português (PT)